Return and refund policy

Veerzon Policy

Refund & Return Policy

Please read our terms regarding damaged products, eligibility, and processing timelines.

1. Processing Timeline

Once a refund request is approved and verified, the entire refund process will take up to 15 business days to process and credit back to your original payment method.

2. Eligibility (Damaged Only)

At Veerzon, we issue refunds or replacements exclusively for items that arrive in a damaged condition during delivery. Photo/Video unboxing proof is mandatory.

3. Non-Refundable Conditions
  • If the product received is intact, fully functional, and undamaged.
  • If the product packaging or seal has been opened, broken, or used by the customer.
  • Requests based on a personal change of mind after delivery.
4. How to Claim a Refund
1
Record unboxing video or take clear pictures of damage
2
Get your Order ID ready for verification
3
Email us directly with all details attached
Received a Damaged Product?
Email our dedicated support team directly with your order details:
veerzonsupport@gmail.com
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